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24/7
Trader Support

We’re here to help at any stage in your trading journey.

Topstep trader support

Get support, your way

Meet Windy (AI chatbot)
available 24/7

Meet Windy (AI chatbot)
available 24/7

Windy can walk you through everything from account basics to risk rules and answer common questions without the wait.

Chat with Windy
Text support available 24/7

Text support available 24/7

Prefer texting? Send us a message and get answers fast. Windy helps first, and our Trader Support Team takes over if needed.

(866) 448-1642 (U.S. only)

WhatsApp: +1 (773) 900-6673

Text us
Phone support
Mon–Fri · 8AM–5PM CT*

Phone support
Mon–Fri · 8AM–5PM CT*

Need to talk it through? Call and connect one-on-one with a real person from our Trader Support Team.

(888) 407-1611

*Limited during high-volume periods

Call us
Email support available 24/7

Email support available 24/7

Send us an email anytime. Windy reviews messages first to speed things up, then a support specialist jumps in if needed.

Email us

Frequently asked questions

  • TopstepX is Topstep’s proprietary trading platform built for active futures traders. It combines trade execution with integrated risk and performance tools in one trading experience. Learn more.

  • The total cost depends on the Trading Combine size you choose, with accounts starting at just $49. Full pricing details are always shown before checkout. Check pricing.

  • Topstep is available in most countries worldwide, with a few regional exceptions. Eligibility details are outlined in the help center.

  • Payout eligibility depends on your account type and payout path. Once you meet the required criteria, payouts can be requested directly from your dashboard. Details are available in our help center.